Quality Assurance & Accreditations
Quality Assurance
We are dedicated to providing our customers with the highest quality cleaning products and janitorial supplies. We know that there are many choices out there, so we strive to offer products that meet your needs and exceed your expectations.We believe that if you are looking for a janitorial supply company, you should be able to trust them with your business. That's why we take pride in our commitment to quality assurance from beginning to end. From product development and testing, to product packaging and delivery, our goal is always to ensure satisfaction with every aspect of our business. Our goal is to provide you with the best cleaning products and janitorial supplies available, and we are confident that you will be pleased with our selection of products.
We have been providing high quality cleaning products for over several years, and our experience shows. We believe that our customers should expect nothing less than the best from us, and we are committed to delivering on that promise. We offer a wide range of janitorial supplies and cleaning products, including environmentally friendly alternatives to traditional chemicals. Our customers include schools, hospitals, restaurants and businesses of all sizes.
We are proud to serve a variety of customers, and we want you to be satisfied with our products. We offer free shipping on orders starting over £99, and if you have any questions about our products or services please feel free to contact us at any time. We are committed to providing you with the highest quality products at competitive prices. We have been in business for several years, and we have a reputation for outstanding customer service. Please feel free to contact us if there is anything we can do to help you or your organisation. Our goal is to make you happy. We want to provide you with excellent products and equipment, at a fair price, on time every time. If we don’t meet your expectations, please let us know so we can correct the problem. In addition to offering a wide range of janitorial supplies, we also provide commercial cleaning products and Catering supplies for businesses of all sizes throughout the region. Please contact us if you are interested in learning more about our product offerings . We hope you will take advantage of this opportunity to take a look around our web site. If there is anything we can do to make your experience more enjoyable, please let us know.
Accreditations
At Alliance UK online, we are an independent service based business, dealing with vast number of clients, as well as the breadth of technologies we support. So we felt janitorial supplies was essential to the business that we achieved ISO 9001 certification and we have been accredited for our Quality Management System.
Some companies can take up to 3 years or more to gain accreditation; Alliance UK online have managed to achieve ISO 9001 accreditation in just 6 months.
The ISO 9001 accreditation is a mark of quality that recognises Alliance UK’ commitment to excellence in both our service to our customers and our internal processes. Meeting the ever growing customer demand for the highest level of quality is vital to the future success of Alliance UK and other companies within the janitorial supplies industry. With this accreditation and the ISO quality framework in place our customers are guaranteed the high quality and consistent service they are used to receiving from Alliance UK.
Managing Director, explains the importance of the ISO 9001 accreditation to Alliance UK: “Anyone can set up a business in janitorial supplies as janitorial supplies is not a regulated industry. This means we are left on our own to produce our own standards. This accreditation shows we are delivering the highest level of standards and our commitment to continuing to review and improve.”
The ISO 9001 Assessor said “Alliance UK have been able to achieve this accreditation due to their impressive service delivery processes that have been operated, monitored and managed for a significant time, demonstrating a good level of control and formal improvement plans”
The ISO 9001 standard is a set of quality practices that ensures the use of effective processes that are consistently monitored and continually improved. To gain ISO 9001 accreditation, Alliance UK were audited by an independent external evaluator to ensure all our internal processes, for delivering an outstanding service to our clients, were in place, correct and being followed
We continually invest time in maintaining our memberships and accreditations. We believe that our accreditations provide customers with peace of mind: When you deal with Alliance UK online, you can count on getting the professional customer service you’re looking for.