Quality Assurance & Accreditations

Alliance UK Accreditations

Quality Assurance

We are dedicated to providing our customers with the highest quality cleaning products and janitorial supplies. We know that there are many choices out there, so we strive to offer products that meet your needs and exceed your expectations.We believe that if you are looking for a janitorial supply company, you should be able to trust them with your business. That's why we take pride in our commitment to quality assurance from beginning to end. From product development and testing, to product packaging and delivery, our goal is always to ensure satisfaction with every aspect of our business. Our goal is to provide you with the best cleaning products and janitorial supplies available, and we are confident that you will be pleased with our selection of products.

We have been providing high quality cleaning products for over several years, and our experience shows. We believe that our customers should expect nothing less than the best from us, and we are committed to delivering on that promise. We offer a wide range of janitorial supplies and cleaning products, including environmentally friendly alternatives to traditional chemicals. Our customers include schools, hospitals, restaurants and businesses of all sizes.

We are proud to serve a variety of customers, and we want you to be satisfied with our products. We offer free shipping on orders starting over £99, and if you have any questions about our products or services please feel free to contact us at any time. We are committed to providing you with the highest quality products at competitive prices. We have been in business for several years, and we have a reputation for outstanding customer service. Please feel free to contact us if there is anything we can do to help you or your organisation. Our goal is to make you happy. We want to provide you with excellent products and equipment, at a fair price, on time every time. If we don’t meet your expectations, please let us know so we can correct the problem. In addition to offering a wide range of janitorial supplies, we also provide commercial cleaning products and Catering supplies for businesses of all sizes throughout the region. Please contact us if you are interested in learning more about our product offerings . We hope you will take advantage of this opportunity to take a look around our web site. If there is anything we can do to make your experience more enjoyable, please let us know.


At Alliance UK online, we are an independent service based business, dealing with vast number of clients, as well as the breadth of technologies we support. So we felt janitorial supplies was essential to the business that we achieved ISO 9001 certification and we have been accredited for our Quality Management System.

Some companies can take up to 3 years or more to gain accreditation; Alliance UK online have managed to achieve ISO 9001 accreditation in just 6 months.

The ISO 9001 accreditation is a mark of quality that recognises Alliance UK’ commitment to excellence in both our service to our customers and our internal processes. Meeting the ever growing customer demand for the highest level of quality is vital to the future success of Alliance UK and other companies within the janitorial supplies industry. With this accreditation and the ISO quality framework in place our customers are guaranteed the high quality and consistent service they are used to receiving from Alliance UK.

Managing Director, explains the importance of the ISO 9001 accreditation to Alliance UK: “Anyone can set up a business in janitorial supplies as janitorial supplies is not a regulated industry. This means we are left on our own to produce our own standards. This accreditation shows we are delivering the highest level of standards and our commitment to continuing to review and improve.”

The ISO 9001 Assessor said “Alliance UK have been able to achieve this accreditation due to their impressive service delivery processes that have been operated, monitored and managed for a significant time, demonstrating a good level of control and formal improvement plans”

The ISO 9001 standard is a set of quality practices that ensures the use of effective processes that are consistently monitored and continually improved. To gain ISO 9001 accreditation, Alliance UK were audited by an independent external evaluator to ensure all our internal processes, for delivering an outstanding service to our clients, were in place, correct and being followed

We continually invest time in maintaining our memberships and accreditations. We believe that our accreditations provide customers with peace of mind: When you deal with Alliance UK online, you can count on getting the professional customer service you’re looking for.

Equality & Diversity

1. Vision

Alliance UK is committed to creating a culture in which diversity and equality of opportunity are actively promoted and discrimination of any kind is simply not tolerated. We recognise the business benefits of having a diverse community of employees and we place great value on their contribution. To this end, we foster and maintain an environment that encourages diversity and we are committed to treating our staff with respect and consideration.

2. Policy Statement

Alliance UK believes in the principles of social justice, acknowledges that discrimination affects people in complex ways and is committed to challenge all forms of inequality. To this end, Alliance UK will aim to ensure that:

individuals are treated fairly, with dignity and respect regardless of their age, marital status, disability, race, faith, gender, language, social / economical background or sexual orientation and any other inappropriate distinction;
it affords all individuals, and employees the opportunity to fulfil their potential;
it promotes an inclusive and supportive environment for employees, and visitors;
it recognises the varied contributions to the achievement of the Company's mission made by individuals from diverse backgrounds and with a wide range of experiences.

3. Scope of the Policy

This policy applies to all employees and visitors to Alliance UK, together with those contracted to work at or for the Company.

4. Aims of the Policy and underpinning principles

The aim of this policy is to ensure that in carrying out its activities, the Company will have due regard to:

promoting equality of opportunity across all the activities of the business
promoting good relations between people of a diverse background
eliminating unlawful discrimination
This policy is guided by the following principles, that:

all employees and visitors should enjoy a safe environment free from discrimination and harassment/bullying
all employees and customers should have equal access to quality services that are made available by the company
all employees should have equal access to opportunities for personal, or professional development and career progression and promotion opportunities
all employees should be able to participate fully in the work and life of the Company and celebrate its diversity
employees should reflect the diversity of talent, experience and skills from the local, national and international pool from which it draws its workforce
all relevant stakeholders, including employees and customers, have the right to be consulted about Alliance UK policy, procedures and practices

5. Implementation of the Policy

The successful implementation of all strands of this policy relies on the mainstreaming of equality and diversity issues within the training process. This will be achieved through the implementation of Corporate Action Plans, which in turn, will be supported by Branch Action Plans a framework for which will be the subject of continual consultation.

6. Responsibilities

The Directors are responsible for ensuring the business meets its legal obligations in respect of legislation relating to equal opportunities.

Managers are responsible for:

fostering a culture in which compliance with this policy is regarded as integral to the work of the area and in which equality and diversity issues are actively promoted;
producing and implementing area action plans;
ensuring employees are encouraged, supported and enabled to reach their full potential
identifying appropriate employees development for themselves and their employees to meet the needs of their respective areas
recruitment - selection of talented individuals reflective of customers and society in which we live

7. Breach of the Policy

Alliance UK will take seriously any instances of non-adherence to the Equality and Diversity policy by employees or visitors. Any instances of non-adherence will be investigated and where appropriate will be considered under the relevant disciplinary procedure for employees. With regard to any breach of the policy by visitors, then Alliance UK will take appropriate action in relation to the nature of the incident.

8. Monitoring and Review

The Directors will seek to access the impact of the policy on employees and customers to ensure that real improvements are being made in tackling discrimination and promoting diversity. The policy will be reviewed every two years.

9. Relevant Legislation

Alliance UK will implement its Equality and Diversity Policy in accordance with current legislation and codes of practice including:

EU Anti-Discrimination Directives (which currently include the Race Relations Act 1976 (Amendment) Regulations 2003, Religion and Belief Regulation 2003 and Sexual Orientation Regulation 2003
Sex discrimination (gender reassignment ) regulations 1999
Race Relations Amendment Act 2000
Human Rights Act 1998
Disability Discrimination Act 1995 and Amendment Act 2005
Race Relations Act 1976
Sex Discrimination Act 1975 and 1986
Equal Pay Act 1970 and Amendment 1983
Civil Partnerships Act 2004
Employment Equality (age Regulation 2006)
Employment Equality (sex discrimination) Regulations 2005
Racial and Religious Hatred Act 2006

Modern Day Slavery Statement

(Financial Year ending March 2020)

1. Introduction

Alliance UK (“the Company”) is committed to providing a high standard of ethical conduct within its business. We are strictly against slavery in every form and takes its responsibility under the Modern Slavery Act 2010 (“the Act”) very seriously. This statement outlines the steps we have taken and plan to take to ensure that slavery and human trafficking have no home within any part of our business or supply chain.

2. Organisation structure and supply chains

Organisation Structure
Alliance UK is a family led business providing Janitorial Supplies. Our product range covers a wide variety of categories including catering, chemicals, equipment and hardware, floor care, washroom hygiene, health-care/clinical, machines, paper, workwear/PPE. Both our head office and service outlets are situated in the UK.
Alliance UK is committed to working with its suppliers to build greater transparency. We are dedicated to acting ethically and we expect this to also be replicated by our suppliers. Alliance UK has a dedicated Purchasing Manager who oversees and maintains all purchase relationships. For products which are sourced from outside of the UK, our Purchasing Manager ensures that ethical trading standards are being complied with throughout the manufacturing and importation process. The products which we source from the UK are from recognised suppliers, which we frequently communicate with to evaluate their compliance with the Act.
Alliance UK requires its suppliers to commit to comply with all applicable laws and regulations. We also require suppliers to abide by our policies; as a minimum meeting the standards set out in our Purchasing Policy. Furthermore, suppliers are subject to the Company’s due diligence checks – further details are set out below.

3. Policies in relation to slavery and human trafficking

Alliance UK remains committed to minimising the risk of modern slavery or human trafficking within its supply chain or any part of our business. Our policies include:

  • Purchasing Policy
  • Safer Recruitment Policy
  • Equal Opportunities Policy
  • Eligibility to Work Policy

4. Due diligence processes

Within our business:
Alliance UK has strict HR policies and standards to ensure compliance with legislation, including Right to work, Barred List and DBS check for those candidates working in the education sector, reference check and safeguarding awareness. Alongside this, we have a Health and Safety Policy which is updated yearly which ensures that working conditions are both safe and fair for all our employees.
Supply Chains:
Should any existing suppliers fail to meet our standards as set out in our Purchasing Policy, and such a situation is not rectified within a reasonable timeframe, this is likely to result in the termination of the relationship with the supplier. While we are aware that we do not have full control over the manner in which our suppliers carry out their operations, we implement an in-depth audit on all suppliers. This audit analyses the supplier’s behaviour in relation to slavery and human trafficking. If a potential new supplier does not meet the standards as set out in our Purchasing Policy, they shall not become a supplier until we receive confirmation that this is rectified.

5. Risk Assessment and Management

Our risk assessment concluded that the main areas of risk of Modern Slavery are in our supply chain and potentially with certain members of staff. Training has been arranged to ensure that relevant members of staff are aware of Modern Slavery, how to identify it and steps to take.

6. Training on modern slavery and trafficking

We have conducted training with senior management. Further training is to be provided to key managers and staff about Modern Slavery and guidance notes will be issued to attendees. This training will include:

  • An introduction to the Act
  • The prevalence of modern slavery
  • Types of modern slavery
  • Who can be affected by modern slavery
  • Warning signs to look out for
  • What to do if you suspect modern slavery

Modern Day Slavery Policy

Download: Alliance UK Modern Day Slavery Policy